INTERNATIONAL SHIPPING

🌍 We Ship Worldwide!

Miriyam.Store now delivers to 31 countries — and ordering is as easy as it is in India. Just add your favourites to the cart, enter your international address at checkout, and place your order.

✈️ International Shipping Rates

Shipping is calculated on the packed weight of your order. Approximate rates by order size are below — your exact shipping cost is always shown at checkout before payment.

⏱️ Before You Order — Please Read This

Estimated delivery: 10–25 business days after dispatch. Most orders arrive well inside this window. The upper end allows for export processing in India and customs clearance in your country — both outside our control. Business days exclude public holidays in India and in your country, and are counted from the day after dispatch.

International parcels travel in four stages:

1. Dispatch from Kochi — your order is inspected, packed and handed to the carrier.
2. Export processing in India — the parcel waits at the Foreign Post Office to be assigned to an outbound flight. Statuses like "Bag Received" or "Connection Aligned" belong to this stage — the parcel has not yet left India. How long this takes depends on air cargo capacity to your country.
3. Transit and customs — your parcel arrives and is presented to customs for inspection and duty assessment.
4. Local delivery — your national postal service delivers it or holds it for collection.

Tracking can stay unchanged for several days at any stage — most commonly at export processing and at customs. This is normal and does not mean your parcel is lost.

If your parcel is delayed, here is what we do:

• No movement for 15 business days — message us and we will raise a trace with the carrier and share the response with you.
• Still undelivered at 25 business days — we lodge a formal enquiry with India Post and keep you updated.
• Still undelivered at 45 days from dispatch — we treat the parcel as lost in transit and will either reship your order at our cost or refund you in full including the shipping charge. Your choice.

Full terms are in our Shipping Policy, which is the binding version and takes precedence over this page.

📦 How We Ship — India Post Tracked Service (Default)

All international orders placed on our website are shipped by default through India Post's International Tracked Packet Service (ITPS) — a reliable, fully trackable postal service delivered in partnership with your country's national postal network (such as Royal Mail in the UK, USPS in the USA, or Emirates Post in the UAE).

• Every parcel is fully tracked door-to-door — you can follow it on the India Post website and on your local postal service's tracker.
• Orders ship from Kerala within our standard dispatch time, and estimated delivery is 10–25 business days after dispatch, depending on destination, export processing and local customs.
• You'll receive your tracking number on WhatsApp/email as soon as your order ships.
• The shipping rates shown at checkout and in the table above apply to this default India Post service.

🚀 Need Express or a Specific Courier? (EMS, DHL, Aramex)

If you would like your order shipped by a priority or express service such as EMS Speed Post, DHL, or Aramex — or any courier other than our default India Post tracked service — please DM / WhatsApp us at +91 70120 02262 before placing your order instead of ordering directly on the website.

• Express and third-party courier rates are different from the website shipping rates shown above and vary by destination, weight, and service.
• Our team will share the exact shipping cost for your preferred service, and the shipping charge will be collected separately before dispatch.
• Once confirmed, we'll create your order manually and ship it by your chosen service with full tracking.

🛍️ Ordering in Bulk?

For bulk orders — Onam gifting or family functions — WhatsApp us at +91 70120 02262 before ordering. We'll pack everything together and share the best combined shipping rate for your order.

💳 Payment

• We accept international credit and debit cards directly on the website. Your card is charged in Indian Rupees (INR) and your bank converts it to your local currency automatically.
• Prefer a different payment method? WhatsApp our support team at +91 70120 02262 with screenshots of the products you'd like to order, and we'll assist you with placing your order manually.

📋 Please Note

• Customs, duties & local charges: The shipping charge you pay us covers transportation from India to your address. Any import duties, taxes (such as VAT/GST), customs clearance fees, handling charges, or any other amounts collected by the delivering agency, postal service, or customs authority in your destination country are to be borne entirely by the customer and must be paid directly to the collecting agency at the time of delivery or clearance.
• If duties are not paid or delivery is refused: where a parcel is returned to us, abandoned or destroyed because duties were not paid, delivery was refused, or the parcel was not collected within your postal service's holding period, the shipping charge is not refundable. The value of the goods is refunded only if the parcel physically returns to us in original, unused, saleable condition, less both legs of shipping and any charge levied on us.
• Address accuracy: please check your address, postcode and phone number carefully. We cannot change an address once the parcel has entered export processing, and costs arising from an incorrect address are borne by the customer.
• Returns & exchanges: International orders are final sale — please review size, colour, and product details carefully before ordering. In the rare case a return or exchange is agreed by our team, the cost of return shipping back to India, and the cost of dispatching the replacement or exchanged item again to your address, are to be borne entirely by the customer, along with any customs or handling charges arising on either leg of the shipment. The one exception is a parcel lost in transit, which is covered above.
• Shipping rates may vary for bulk, unusually heavy, or special-service orders — if the actual shipping cost differs significantly from what was paid, our team will contact you to collect the difference before dispatch, or you can choose to receive a full refund.

📲 Questions?

WhatsApp us at +91 70120 02262 — we're happy to help with product details, sizing, shipping options, or order status.