Shipping policy
How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
Shipping Terms – Within India:
- All orders will be shipped usually within 1-3 business days from the date on which payment is released.
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Delivery Period Guidelines: (Date to be calculated from the next day to the date of shipping)
* Within Kerala: 2 to 5 working days
* Any other remote locations: 4 to 10 working days
3. In case of any unexpected courier delays by the courier company, Miriyam shall not be responsible for the same. However, we will follow up to make sure the parcel reaches you.
4. Customers are requested to track the parcel until it reaches.
5. We expect the customers to make sure that there is someone at the receiving address to collect the parcel.
What is the range of locations to which Miriyam ships their products?
Miriyam ships throughout India!
My order has been shipped. Now how can I track it?
- Once your order has been dispatched, you will receive an email/SMS with the details of the tracking number and the courier company that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our warehouse.
- Following are some of our trusted courier partners:
- DELHIVERY - https://www.delhivery.com/tracking
- India Post - https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx
What is the estimated delivery time?
We usually dispatch most orders within 1-5 business days (excluding Sundays and public holidays)
- If you are ordering our products from a Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of the order date.
My order will be shipped in multiple shipments? What does this mean?
Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you receive.
Are there any shipping charges applicable to my order?
- We offer FREE shipping for all orders above 2000.
